There are two ways you can turn off your ads. The method you choose depends on whether you are using product data and whether you will be running more ads for the advertiser in the near future.
If you are not using product data from a data feed then simply turning off a campaign is sufficient to stop displaying your ads and to prevent any Adacado costs associated with the campaign.
There are costs associated with processing product data. Turning off a campaign which uses product data will stop the ads from being shown, but you will still incur costs for the data itself. If you want to turn off your ads permanently or for an undetermined amount of time, then it is best to disable your advertiser so as to avoid product data charges.
A campaign which is turned off will not display your ads.
If you are using your own publisher/DSP then, it is your responsibility to also stop trafficking the ads there as well or blank ads will be displayed.
On the campaign list page for the selected advertiser, flip the switch to the left of the campaign name you want to turn off to “OFF”.
If you are in Campaign Edit view for a particular campaign, you can turn off that campaign by flipping the “ON/OFF” button on the bottom left hand side of the screen.
Flip the switch to “OFF” to turn off the selected campaign.
You can turn your campaigns back on at any time by flipping the ON/OFF switch to “ON”.
If you want to completely turn off all of your ads for an advertiser, then you will need to disable the advertiser. This will ensure that you are not charged for the processing of product data. A disabled advertiser can be re-enabled at any time.
Under the advertiser menu click “Edit” for the advertiser you wish to disable.
Click “Standing” in the left hand menu, then click on the red “Disable” button on the right to disable the selected advertiser. Please read the explanation and warning on this page before clicking on the “Disable” button.
If you’re still having trouble or have questions, feel free to reach out to us anytime at firstname.lastname@example.org