View our enhanced support plan. Our new plan offers 3 levels of support from free to paid (standard, silver and gold).
Hours of Operation: 5am – 5pm PST (8am – 8pm EST)
*excluding weekends and holidays
| STANDARD | SILVER | GOLD | |
|---|---|---|---|
| Unlimited Access to AI Chatboti | ✓ | ✓ | ✓ |
| Email Supporti | ✓ | ✓ | ✓ |
| Campaign Quality Assurance Notificationsi | ✓ | ✓ | ✓ |
| Video Chat Supporti | ✓ | ||
| Dedicated Slack Channeli | ✓ | ||
| General Inquiriesi | ✓ | ✓ | ✓ |
| Billing Supporti | ✓ | ✓ | ✓ |
| Platform Supporti | ✓ | ✓ | |
| On-Boarding Supporti | ✓ | ||
| Ongoing Campaign Supporti | ✓ | ||
| Initial Response Timei | 1 Business Day | 4 Hours - Next Business Day | 15 Mins - 4 Hours |
| Prioritized Responsei | ✓ (Priority over Silver) |
||
| Monthly Ratei | Free | $95 | $475 |
| Yearly Rate (discounted - 2 months free)i | Free | $950 | $4,750 |
